Help Information
All The Social Creator products are digital.
Delivery Method
All products are delivered electronically to email address provided. After your payment is confirmed, you will receive:
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An instant download link (for image bundles, digital files, or templates).
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Or immediate access via your Log In account or course dashboard (for online programs and learning modules).
You will also receive a confirmation email with access instructions and/or download links sent to the email address used during checkout.
Please ensure your email address is entered correctly at the time of purchase to avoid delivery delays/cancellation.
Digital Delivery Time
Digital products are available immediately after payment. In rare cases, minor delays (up to 30 minutes) may occur due to:
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Internet connectivity issues
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Payment gateway processing time
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System maintenance or temporary server load
If you have not received your files or Log In account details within 30 mins, please check your spam/junk folder, then contact us at contact@thesocialcreator.co for assistance.
No Physical Products
All products sold through The Social Creator are digital. No physical items will be shipped.
Your Agreement
By completing your purchase, you acknowledge and agree to this Digital Delivery Policy, and confirm that you understand no physical products will be shipped and that all deliveries occur electronically.
You also agree to the Terms of Service & Intellectual Property.
Effective Date: 10/01/2025
Last Updated: 10/01/2025